Our basement sewer lift pump was running continously. In spite of the fact that coincidentally,we were experience heavy rains.(and all the demnds that places on plumbing companies) the response from RR was reasonably prompt. Nick W. thouroughly described the options for replacements at different price points and quality of performance levels. He was both knowlegeable and professional. The next day he returned with the replacement, and we were good to go. It was an impressive experience.
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