In response to my prior complaints, here and elsewhere, Beaman stepped up to the plate, reduced the price on the car commensurate with the increase in interest rate which they could not avoid and offered a number of other benefits in good will to regain our trust. The finance manager made every effort to make amends. For this, I will give him big stars. I will evaluate their service department over the next year and will be fair to offer a positive review as our experience continues to improve. My intial rating was very poor but it turned out excellent. Therefore, I'll put out 3 stars.
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