I took my ski boat to them to get it winterized and get some gas shocks for the engine compartment lift deck, they winterized my boat ok, no problem there but I paid for an install on the gas shocks and it took three weeks for them to come in no problem there I told them I would install them since it would take so long. So I picked the boat up and three weeks later picked up the shocks well I waited untill I got my boat ready for spring to put the shocks on and noticed they orderd the wrong wheight shocks, they will not hold the whieght of the deck. I figured since they orderd the wrong part they would make it right, I was wrong they got rude with me and told me I was stuck with the wrong product because it had been more than thirty days. I can understand that if I told them to order that part but they had the original part and order the wrong part so I feel that they should have to make it right! If I orderd someone the wrong part I would eat my mistake and get my customer what he needs! I will never use this busness again! I do not recomend B&B Watercraft to anyone And If you do decide to use the anyways make sure you have what you need as soon as you get home!!!! And for the guy that said they were so great and everyone who writes a bad review wants something for nothing, I had no problem paying them what they wanted, it was $120.00 for labor and $87.89 for parts, $3.60 shop supplies, $1.95 Ins, and $6.15 tax it came to $219.59 the shocks cost $58.00 they should have made it right!!! (I had to come back to add this, I just got my boat back from Central GA Marina in Macon and that is a place worth going to!! you get what you pay for and they get it to you fast and with a smile! its worth the drive if you need some work done! Im very satisfied with Central GA!!!! B&B will never get another dollar of my money and I really hope word travels and no one goes to B&B Watercraft... horiable experince!!!)
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