Dear James McGill,\r
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On Saturday February 26, my wife and I entered Piazza Acura to test drive an Acura RDX. We were greeted by a salesman named Brett Green. We talked briefly about the RDX and then took a test drive. My wife and I completely fell in love with the car. Before the test drive, we thought we were interested. After the test drive, we were convinced that we did not want to consider any other make of crossover. What happened after this is the best part. During our married life, we had been in many different auto dealerships, but the way we were treated at Piazza was the best experience we have ever had. We are still talking about our best car buying experience. Brett Green is the ultimate professional salesman. He was knowledgeable, easy to talk to, genuinely concerned, and very patient. We never felt pressured in any way. We especially appreciated the negotiating phase of the transaction. He gave us an initial price, we told him what we wanted. He came back with a counter offer and we have waited 15 to 20 minutes between these rounds. At Piazza it was 5 minutes at the most. He did not have to bring his sales manager or someone else to try to convince us that they were doing us a big favor. The business manager, Michael Spillman, was a pleasure to deal with. He got our names correct on all the forms. Everything was explained clearly and to our satisfaction. When we initally approached Piazza, we were apprehensive about what we were about to go through. Piazza has convinced us that there are still some really good businesses that we can enjoy dealing with. You can be certain that we will tell our friends and relatives about your excellent dealership. By the way, we love the RDX more every day!! \r
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