I have had nothing but headaches since signing a contract with ABC for pool service. I was willing to pay more than the going rate in my neighborhood thinking that I would have less worries with a big company. Big mistake. One thing after the next. Either the regular guy doesn't show up, the new guy doesn't know where the key is, the next new guys LOSES the key, and the supervisor won't even apologize for the pathetic service and loads of frustration... My pool is currently green, the salt is below 1200 (e.g. not producing chlorine), and I have to pay extra for a new service to come get it back to 'stable.' I'm beyond upset with ABC.
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