The receptionist/assistant was friendly and warm but mostly down to business, especially during intake; the doctor was not really one for small talk or warm fuzzies. This did not bother me and I didn't feel like I was rudely treated. I really don't care about my (or my pet's) doctor's work personality as long as s/he is intelligent, conscientious, and technically competent, and I don't understand why some of the reviewers are upset that the doctor didn't act like Oprah or their best friend. This is an emergency clinic, not a day spa...
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