Based on the previous review I decided to use Kenny's Shoe Repair and spent a lot of time and energy, only to get my shoes back with the job unfinished. I brought my shoes to Kenny's before Christmas 2010 and received them only in the middle of March 2011 after many calls and visits of his store. Kenny forgot about my shoes because, quote: ""he had a lot of work!"" So my shoes were sitting in his store for approx. 3 months! During many phone conversations with him he was very rude changing his story and insisting he was, quote ""doing me a favour!"" After I pointed out what was not done when I came to pick up the shoes, he argued with me and started ranting about how everyone loves his work, his clients are movie stars, and come from New York for his service. Okay....so you can't finish my job, that I'm paying for, because I'm not a celebrity?! It was a very unpleasant experience. The work was decent but I do not recommend this place to anyone who expects good service for your money and time.
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