I wrote to the email address on the restaurant's website, but it bounced back. So I am pasting my complaint here:
Hello. I invited my sister, brother, and his wife and two
kids to brunch at your restaurant yesterday, March 6, 2011. Three of this party of six has been to Friend of a Farmer for brunch, lunch and dinner on multiple occasions for the last 10 years. The food has always been excellent and until our last visit, the service was good too.
Our waiter was slow in coming to take our orders, the food took a very long time to arrive, and if it was all expedited by the runners around us because our waiter kept disappearing, we never would have eaten. I didn't want to complain when I was there. I was too busy trying to have a good time with my family.
We were there at 10 a.m. and were seated upstairs, to the immediate right, on a round and square table ensemble with 7 chairs. The drink orders were slow in coming in spite of being ordered quickly. The lemon, banana, zucchini & honey whole wheat breads took 35 minutes to arrive and our waiter said the bread is baked to order. It was barely room temperature. My brother's and my pumpkin pancakes were the same size and the children's order for my little nephew. And this was fine,
except that the kid-sized order came with fresh fruit and ours did not. But enough about the details. I will be back, but cautious about my service expectations. I do not remember our waiter's name, but I have decided to blame him for our not-so-perfect meal. The included gratuity is not something he deserved.
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