The only reason I've been taking my children to Saf-T Swim in the past year and a half is because I haven't been able to find a place that offers private swimming lessons. I feel like we've been putting up with their lack of professionalism long enough and will never go back. I STRONGLY recommend against all of Saf-T Swim locations. I have tried a few and they're all the same.
First, I don't know on how many occasions they never notified us when the lesson is cancelled. Sometimes due to snow days, teacher's cancellation or pool clean up. Regardless of the reasons, they never called me.
Second, the hygiene is appalling. Swimming instructors would drink their coffee or soda while they?re teaching the children. They literally leave their drinks right next to the pool. They would slurp on their drinks while they?re still in the swimming pool talking to children. I understand that people may do that in their own swimming pools but this is supposed to be a professional environment, not to mention the possibilities of spilled drinks. They really cannot wait???
Third, aside from the drinks, sometimes children have accidents in the pool eg. vomiting or #2. Sometimes they would vacate the pool, sometimes they won?t. I?ve been there during a number of occasions when all of these happened. I really wonder what kind of measurement they take to decide how much vomit of feces is enough to warrant the pool clean up. The last time we were there, they asked everyone to leave the pool after a kid threw up. However, they told the parents whose kids were going to start their lessons 10 minutes later that it?s ok for them to go back in. I?m not an expert in pool cleaning but is that really enough time?
Last, when I?m paying over $1/minute for the lessons, I expect them to be punctual but I?ve had a lot but when you think that the lesson only lasts 30 minutes, not to mention how much it costs and it happens every week. Everything adds up.
The whole office is run by bunch of very unprofessional irresponsible young people. When Saf-T Swim was looking for swimming instructors, their ad. simply said ?Do you want to have fun swimming all year round and still get paid? That?s exactly what you get at Saf-T Swim?a bunch of young kids who are there just to have fun on your dime.
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