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Horrible Experience - Review by citysearch c | Fm 529 Animal Hospital

Fm 529 Animal Hospital

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Horrible Experience 3/26/2011

My experience with this ""vet"" was horrible. I only took my dog here because his normal vet was off for the day and he was doing extremely bad and I didn?t want to wait. So with that being said...We arrived 15 minutes early to our appointment and were made to wait 45 minutes to see the vet even though there was no one else there. Then when we finally got to go back to the exam room everything got worse. To start off there were no chairs to sit in, you where made to stand in the exam room. Then when my poor sick dog wouldn't come out of his cage, instead of waiting on my mother to finish unscrewing the screws to take of the lid he reached in and yanked my dog out causing him to start gagging. Then even though my dog sat right down and wasn't moving around the table he tied him to the table with an old rope. He asked what was wrong with my dog and I explained that a few days before his normal vet had diagnosed him with pancreatitis and sent me home with medicine but he wasn't doing any better. So he said he needed to run tests to see if my vet was even right about what he had. When I asked if there was a way he didn?t have to run the tests he asked for the paperwork from the clinic. I said I did not have it with me because I normally don't see other vets but I did have the medication she had prescribed him and if he needed to he could call the clinic and get them to fax him the paperwork. His response was that the medication didn?t mean anything to him and he wasn?t going to call the clinic because that was my job not his. Then he proceeded to say it was no big deal to run the tests because it was simple; I then explained I understood the tests wouldn?t hurt him because I was studying vet medicine I just didn?t want to stress my dog out when he was already feeling so bad. He then asked where I was studying and when I told him he said he didn?t know that school and it didn?t matter he still needed to run the tests. My mother said that was fine but she would like to know what he would do for my dog when he confirmed that my vet?s diagnoses was correct. He said he couldn?t tell us because we didn?t know if that was what it was. I then asked what he would do for an animal that he knew had pancreatitis and he told us the same thing, that he couldn?t tell us until he knew that is what it was. When I interrupted him to say I understood that I just wanted to know what he would do he yelled at me that we both could not talk at the same time and if we would not do the test we could just leave. At this point I was tired of dealing with this man and said fine we will leave but I want my money back because you haven?t even examined him yet. He refused to give me my money back, so my mom said if he would just tell us what he could do for my dog after he diagnosed him we would do the tests. Once again he refused to tell us, so I turned to my mom and said lets take him to the emergency clinic I am done arguing with this a**hole (true I should have held my tounge instead of calling him a name but it just came out). He then told me he was calling the police on me, I turned to him with a confused look on my face as my mom told him that wasn?t necessary because we where leaving. He then realized we where truly leaving and tried to guilt trip us into staying by saying my dog really needed help, and I said I know that is why we are going to the emergency clinic where they will help him. As we where leaving his assistant apologized and said that this happens all the time. I will never take another pet there and I refuse to allow someone else to take their dog up their not knowing what they are getting themselves into. Luckily the emergency clinic up the road took care of my dog telling me what they would do for him before knowing what he had and without running the tests (they simply looked at his meds and confirmed that he had pancreatitis). more
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