Worst experience ever! I was with Dr. Kelly Saporito. I went there because of the good reviews after moving from CA. My dog had been dripping urine. Saporito said she would have to rule out UTI first, which I agreed. She ordered urine samples, and to catch clean urine she needed to be injected fluid which costed $20 and wait 2hrs. So I paid and waited. My poor dog was in the cage of their back office for 2hrs for no reason. 2hrs later she said she couldn't catch urine due to not enough amount, and to come back the next day morning without letting her pea. What the hell? Shouldn't she have done that in the first place? That would have saved $20, 2 hrs of my time, and 2 hrs of my dog's suffering!!! And when I asked, isn't it a protocol that you check regular urine first to make sure she has UTI and then get clean sample?, they replied it was because she was 99% sure it was UTI that my dog was dripping urine and needed to find out the exact bacteria that was causing it. The clean urine sample test caused me $103. Guess what? My dog DIDN'T HAVE UTI. Do not go there if you don't want unnecessary exams and costs! Please find a decent vet! She was so prideful. And the other day I needed my dog to get blood test. They took her to the lab, and didn't call me for 10 min. I could hear my dog screaming. When I finally ran out of patience and asked where my dog was, they said I have to pay first to get my dog. Does pediatricians hold your kids until you pay your bill? I just could not believe what I experienced in that horrible place! My old vet in CA did ALL the procedures including blood sampling and vaccinations in my presence, and never held my dog for hostage. I will NEVER EVER go to that place again! Do NOT trust these reviews!
more