I have a 19 year daughter as USC and just recently purchased a 2007 BMW 328i in Texas for her to have in school there in Los Angele's. She had a warning light on and took it to Nick Alexander BMW and worked with Elan. Elan recommended some other maintenance work that was not essential but recommended in taking care of her car. I later learned if it would not have been taken care of now it would have needed to have been done soon. Elan dealt with me and my daughter and was extremely professional and helpful. He reviewed the maintenance issues and consistently called me with any updates. He also went the extra mile to make sure my daughter was well taken care of. Before I wrote this review, I called BMW Headquarters and other people to make sure everything done was needed and not under warranty or other maintenance coverage I may have had. Everything done was recommended and Elan was 100% honest. I live in Dallas and wanted to make sure my daughter was taken care of correctly and she definitely was. Hopefully Elan will be there a long time or until my daughter graduates so he can continue taking care of her!
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