This man (Joe Strazza) walked into a hornet's nest of wiring problems and something that others could not solve in three years of trying. It took Joe two visits. After completely rewiring the system there were so many symptoms he could not be sure, explained this but told me his gut was that the system was in such a bad state (from a wiring perspective) experience told him it was likely the problems would be solved. This was just before the worst freeze in 10 years. \r
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After Joe's repairs the system ran flawlessly where it was a block of ice for three seasons running at far more friendlier weather conditions. On the eve of the second wave of low temperatures the system went down again at 6 PM on Friday night. Even thought it had to be 8 PM before his arrival Joe came out to help. After some head scratching, refusing to be satisfied with switching out parts (trial and error) Joe looked harder. He found a system fault that only malfunctioned on occasion because of the nature of it hidden deep inside the outside unit, the problem others had me spend serveral hundred dollars on over three seasons but never found...\r
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Although I asked repeatedly, Joe took no money and told me he felt he should have found the issue on his first trip. If this is not a picture that shouts - Trustworthy, Skilled, Persistent... I don't know what is...\r
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Thanks Joe!
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