I noted on their home page that the company wants to know if one is dissatisfied. However, I can not find how to send them an e-mail.\r
I am very dissatisfied for the following reasons: One) Their technicians are NOT paid by the job, or by the hour. The technicians are marketing and sales associates who are at your house for ONE reason: To sell their services and products at extremely inflated prices. The technicians are ON COMMISSION!\r
They get a tiny, nominal flat fee for making a call. Thusly:\r
They will try like "all get out" to sell you "service contracts" (technician gets commision), quote outrageous prices, and drive concern deep into a homeowner's fears. Here are two examples:\r
A technician (All the "plumbers are a long time passing!") came out and found corrosion under the garbage disposal. The price for a installation, was hundreds and hundreds. \r
I purchased the disposal and found a handyman who was happy to put the dispossal in for $50.00 labor. It took him around 1/2 an
more