Never again. We have spent several thousand dollars on furniture from Rooms to go. We also bought the 3- year extended warranty. A year later, we called them regarding some spots. They said that the manufacturing warranty expired. They cleaned the items, but they used chemicals that made the situation worse. When we called to complain, they said that they canceled the warranty because there was a pen mark on the Sofa! \r
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I called the store to speak to the manager, they refused to let me speak to him. Then they said he is out of the store. When I asked to speak for manger on duty, they said they do not have one and I have to leave a message. \r
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The employees who sold us the warranty lied to us about its coverage.
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