I can't even explain the horror show that Bob's discount furniture is. Truly unbelievable to me that he can actually stay in business with the horrible customer service and just awful quality merchandise. I feel like an idiot that I didn't get online to take a quick look at these reviews. Basically trying to get someone at Bob's to acknowledge me as a customer and help me with the awful mattress I purchased there. Once they have your money - you are SOL. It really is amazing that with this many complaints that someone hasn't tried to get a lawyer or class action going. But...I know what Bob is probably thinking...there are lots of stupid people out there and so what if I lose a handful of customers; there will be a hundred more waiting to buy.
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