About the person that said Shallow Jewelers exchanged their watch case back. First we never send watches out of our store. After repairs we commonly polish all watches to remove scratches, this makes a old watch look new. I have never seen a watch made of 24k gold. The watch would be too soft. This is why rings and jewelry are 10k, 14lk, or 18k gold. We are a honest, family owned business for over 75 years! Thank you, Dean Shallow owner
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