Do not use this company for any repair. We have been trying to get an appliance fixed for 6 weeks and the problem is still not fixed. The problem was miss diagnosed from the beginning, we have spent a lot of money so far and the problem is still not fixed. The technician that came to our home was punctual, but he was not certified, and told us he was not certified only after he had done part of the job. The ""office manager"" is of little help because she does not return phone calls. The rates they charge for labor are high and the service call fee is higher than most companies. We have hired another company to fix our problem. Pro Tech should not be in the business of fixing appliances, they do not know what they are doing. I would not even give them one star except for the fact this cannot be published without a rating.
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