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Worst Customer Service Experience - Review by citysearch c | David's Bridal Sunset Hills MO

David's Bridal Sunset Hills MO

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Worst Customer Service Experience 2/6/2011

Ok, so I did not even go here for my wedding dress and thank god I didn't because the service was HORRIBLE. I ended up going here to get a bustier to wear under my dress. First I get to the store and have to wait a good ten minutes just to be seen, I guess because I didn't get my dress from them that means that I don't really matter even though I am a paying customer...So finally a consultant pulls me back and asks for my size, (32D) and she comes back with two 32Cs claiming they don't have any more 32Ds. I try on the ones she gave me just to be sure and they were too small. I waited around outside of the room I was in for another ten minutes before a completely different consultant takes the bustiers I had and exchanges them for 32DD, 34D and a 32D. The first consultant had totally lied to me. After trying these on I decided to go with the 34D. I again waited ANOTHER ten minutes but this time there was a consultant right in front of me putting veils away and cleaning out rooms, not only did she completely ignore me about FIVE other consultants walked by me without even asking me If I needed help. Finally I just put the extra bustiers on the chair, I was done...I did end up buying the one but only because I have looked everywhere else and have not been able to find anything, If it weren't for that I would have just left. I will never recommend this store to anyone and I can't imagine trying to get a dress here. more
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