This is wonderful restaurant located in the Pearl has great food (full menu) and a great wine select. I ambiance is also very nice; however I've been severely disappointed over the past year with the service and the attitude of the employees.
If you decide to visit Paragon, make sure you go early and go on a normally busy night out on the town. I've attempted to have dinner there on several occasions where, I've had to talk right back out without even having a seat. Why you might ask? The restaurant management team often closes the kitchen (for full menu dinning) at completely random times. My last trip on a Monday night, was one of these occasions. My date and I had a seat in the bar and informed the server that we would like dinner and we both ordered drinks. I noticed a buddy sitting in the dining room (full dinner items had just arrived). When the server returned with our drinks, I asked for the dinner menu when she informed me that they were no longer serving dinner. I asked what time they closed and was informed that the restaurant would close at 11pm. As I looked at my watch, I noted that it was 8:32. I couldn't believe that they would not server me dinner. Their 'bistro menu' is a joke. Further, the server didn't offer to get the manager, she basically provided me with an attitude and said, ""Well our dining room is empty so we closed the kitchen"". This this i asked, why don't they have a standard time in which they could make that call? No response. I asked, ""who runs a business like that?"" Her response was, ""I don't know sir"". She could have comp'ed my drinks and/or brought the manager over. Instead, she brought me a bill. Just terrible! I don't know how you stay in business with that attitude. I visit Paragon 1-2 times a month and I typically end up wit the same server and one would think that they would recognize me by now and maybe cook a small meal in the corner of the kitchen and simply continue cleaning the rest.
Either the management team should be dismissed or a boycott may be in store.
Awful.
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