I've been a long time visitor to the new artists academy in Uptown & have always had decent service. Some artists are better than others - since indeed, they are still in training & you do get what you pay for in some instances. Today, I received a haircut from Paige. She was really nice & personable, but sadly didn't listen to one of my main points when receiving this haircut. My hair is curly & bounces up a lot more than expected when it is cut. I tried to convey this in the consultation portion of our visit, but either did not do so clearly, or she failed to understand what I was telling her. I even brought in a photo - and said, "I would like this, but longer". I asked for a cut at the shoulders & she proceeded to cut several inches above the shoulders without checking to see if the length was where I had wanted it. It would be kind to say that the results are not what I had asked for. Specifically, I look like I am wearing a mom helmet. My hair is WELL above my chin, ending at mid cheek length... NOT pleased. I will absolutely pay more next time & find a stylist who listens to their customers.
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