We took our 1989 Toyota Landcruiser in on Dec. 10 for a service of oil/filter, AC, coolant and lube. For some reason, the technician was not able to 'find' all the zerk fittings for lubing.
We returned the vehicle on Tuesday, Dec. 13 for a completion of R&R an air filter and an automatic trans. gasket that both had to be ordered. We were going to have them go back over the zerk fittings and lube them ALL this time.
It is now 11:50PM on Tuesday, Dec. 13 and the front two (2) tie rod/steering arm zerk fittings have STILL not seen a lube gun. There is still road dirt from so many thousands of miles. These fittings are in plain sight right below the front bumper. It is not as though someone had to go 'find' them.
I have had issues with Magic in the past, and basically every other Toyota dealer in the western WA area in working on a 1989 Landcruiser. I realize that this is not a 'newer' vehicle with all the sealed bearings, etc. but an experienced and knowledgeable mechanic should be able to find and do this job in totality without our having to return what will now be three (3) times for the same job.
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