Went there the day after Christmas. Doorman said it'd be a 5 minute wait. After 5 minutes, they let us in. The hostess took our name and how many in our party and said go up to the 2nd floor and they'll seat us up there in about 20 minutes. What happened to 5? She shrugs.\r
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We go upstairs and stand around a while with other people. After about 10 minutes a woman asks who's waiting for a table. SHE takes our name and number in our party (4 of us) and writes it down. How long a wait we ask. Shouldn't be long. after another 10 minutes - shouldn't be long. There are several tables sitting empty. Oh, those are for reservations. We called earlier and were told you don't take reservations. She shrugs. After waiting 30 minutes we leave. The hostess on the 1st floor says thanks for coming. I tell her we didn't eat. Is there a manager around? Oh if you wait here a little while he'll be here. I leave. On the way out is a sign asking for comments and an email address. And on the website are 2 email addresses. 2 of the three bounce back that the mailbox is full and the 3rd address doesn't get a response. Go to one downtown. We were there a year ago and everything was great. This place is leaching off of the downtown location's reputation.
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