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Big Disappointment - Review by citysearch c | El Imperial Mexican Restaurant

El Imperial Mexican Restaurant

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Big Disappointment 12/1/2011

My husband brought me here 20 years ago and we have stopped in frequently over the years. The staff comes and goes but the food has always been tasty and fresh; while the staff friendly and attentive. I am sorry to say not this time and a few before it. \r \r It was just after the lunch rush and the place was relatively quiet. Plenty of staff on hand. We were seated promptly and a drink order taken. Chips and salsa came with the drinks. The chips were delicious but the salsa was bland, watery and extremely hot. I can still feel the burn at 9 o'clock tonight. My husband had the beef fajitas and I thought to try the shrimp enchiladas from the lunch menu. When I asked about the sauce the shrimp were prepared in first (which was listed on the menu) and the waiter could not answer... he just kept saying shrimp... cheese... He had no idea what the menu said. Another waiter could not answer either. We asked to give us a few more minutes and I think he took a siesta. When he returned he was a bit short with us. \r \r I thought the shrimp would still be a good choice because its just enchiladas - a pretty basic meal. Not here. What was written on the menu and what I received were two different entities. The platter came out with a dry rice, totally tasteless refried beans and a lump of half-melted white cheese sprinkled with tiny shrimp. When i lifted the cheese lump to find the enchiladas - There were 3 red corn tortillas, rolled tiny enough to be a taquito with that orange fake cheese in the can you see in large quantities at walmart as the filling. NO MARINATED SHRIMP. It was mushy and very unappetizing. Nothing on the plate tasted good. Even the itty-bitty shrimp were plain and dry. I was so hungry that I stole my husbands pico de gallo and guacamole to scoop up the shrimp and cheese with chips. His fajitas were dry and tough, and the beans and rice were same as mine - BLAHHHHHHH. \r \r None of the waiters ever came back over to see if we needed anything or ask about the meal. NO ONE ASKED HOW OUR MEAL WAS. Even when he asked to take the full plate of food away. Not even the owner at the register. We're done. Third bad meal here and its our last!! Don't waste your money, they don't care anymore. more
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