I had just purchased a Mustang from a dealer in Ohio. I had a 'Check fuel inlet"" error that I needed to have checked. Sue at the service desk wrote me up and asked if there was anything else so I added I've noticed a strange clatter from the engine when cold. She called later and told me there was a service bulletin on the clatter but asked if I had a performance chip. The reason they wondered was that they had discovered after market racing suspension parts had been installed. She also mentioned that there were holes drilled in the trunk that may void the warranty on the error code as the evap canister may have been drilled though causing the error. She noted my puzzlement and offered to send a driver over to pick me up so I could see what she was referring to. She and the mechanic (Andy) walked me through the aftermarket parts and the evap system issues. The mechanic, a mustang racer himself, assured me that though the car looked as if it had been raced, he had checked it over and driven it and it was a pretty solid car. All in all, the exchange with both Sue and Andy was very pleasant and encouraging and helpful...and that is not to mention Fred the courtesy driver who is a very personable fellow who made the ride back and forth very pleasant...the type of guy that seems like you've known forever. I will definitely return for all my maintenance needs. And they also matched the lowest price for a set of Perilli P Zero Nero tires!
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