BUYER BEWARE - Fabricated faulty components with a 300% markup on replacement parts: Triangle Asian Imports failed our car inspection on Friday December 2, 2011, for a faulty power steering pump and quoted us parts with a 300% markup only to have the car pass inspection the very next day on Saturday December 3, 2011, at another location.
My wife took her Ford Focus to Triangle Asian Imports for an inspection on Friday. They said the inspection would be complete in about 30 minutes. An hour and a half later, they failed the inspection due to a faulty power steering pump and then quoted her nearly $400 in parts before labor. I took a look at the pump and could find nothing wrong with it. I then called around to three different suppliers for the same parts and found them for $130. No matter which supplier I used, I was getting the parts anywhere from 200 to 300 percent less than what Triangle Asian Imports quoted. That is a ridiculous markup even for auto parts. On the advice of a mechanic who worked for one of the suppliers, I took the car the very next day on Saturday for another inspection instead of buying the parts. It passed with no issues in the power steering pump. Triangle Asian Imports provides the kind of customer service that gives all mechanics a bad name.
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