This was my first time at Urth. The menu was interesting and there was a crowd gathered at the entrance. A host guided us towards the 10 minutes line and handed us a menu so we would be ready to order.
I set my sights on a sandwich and a mango smoothie. The mango smoothie was listed as $5.75. As I got to the counter, the mexican cashier who did not speak good english told me there would be an surcharge for my mango smoothie if I did not add a second fruit. He couldn't explain why, just that this is the way it is. I explained that I did not want a mango/pineapple smoothie as he was trying to encourage me to get, I only wanted a mango smoothie and didn't understand why, since it is on the menu, I couldn't order it.
Frustrated, I had him remove the mango smoothie. The food arrived shortly after we sat down and it was tasty. Unfortunately, I must leave a poor rating due to the unhelpful staff, the wait time and mainly the fact that they don't honor their menu (my smoothie issue).
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