I called Kohler Heating to fix a small heating unit in the studio I use as a rental unit. Bill Kohler came and assessed the situation. He advised the heating unit was beyond repair, then he advised on which venders I could call to deal with my heating problem.
Bill could have charged me for the visit and he didn't and he could have sub-contracted the work out and he didn't. But best of all, he just left me a message asking how everything went.
Bill Kohler and Kohler heating are a fine example of what professionalism is today. You can absolutely trust Bill. I will call he any time I have heating needs.
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