Woke up this morning with the wife informing me that all the food was starting to defrost in our upright freezer. I quickly got on the internet and found Martin Appliance, out of Myerstown, Pa. I waited until 8am and drove the fourteen miles to their store. I entered the store and was greeted by Neil W. I explained my problem to him and stated that I needed a replacement freezer asap and could they deliver it as soon as possible. Neil showed me a quality freezer and I purchased it. Neal said that he would check and see when they could deliver the freezer. A short while he came back and stated that their delivery trucks were all out on the road and that maybe they could deliver it at the end of the day. I informed Neil that I may lose all of the food stuff in my freezer. Again, Neil said to give him a few minutes to check on something. When he returned he stated that he would deliver the freezer himself within a few hours. Around 10am Neal called me and said that he would be at my residence within twenty minutes and sure enough, he was. He unloaded the freezer by himself and was on his way within fifthteen minutes. Needless to say with that kind of service, Neil saved the day and all my frozen food. You don't get that kind of service at those big box stores.
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