I am from out of town and had used Midas in other locations. I had a loose tailpipe and when I took it to Midas Richmond, they took the time to show me what the problem was and were able to replace my muffler and custom tailpipes while I waited. The customer service was OUTSTANDING and I would not hesitate to go back for other needs. I did think it was a bit pricy, but you get what you pay for.
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