The shampoo technician told me the gloss would take 10 minutes. She did not check on me after 10 minutes and my scalp was burning. I asked a second tech for assistance. The second technician asked the first techinican to comb my hair out (I was leaving wet) and the first tech she said she would not do it because she was too busy. I have spent a lot of money at RA and I can't believe the rudeness!!
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