Upon discovering my basement sink had overflowed sewerage into my laundry room, I called Roto-Rooter, Providence at the recommendation of a friend who had previous experience with the company at a large, institutional emergency. Not only did Jim H. the plumber arrive within the hour, he turned a stressful, disgusting situation into one of humor and relief. Jim had the experience and all the equipment needed to access my sewer main. He was able to videoscope the pipes to quickly identify exactly what and where the problem was.
His video survey took the guesswork out of the solution needed to correct the clog and revealed another potential problem with the main corroding through the foundation. Jim cleared the clog, cleaned up, and was genuinely interested in helping me understand the problem -all within a couple of hours. Because of Jim H.'s competence and professionalism, I will recommend Roto-Rooter to all for their great value, service, and excellence. I plan to call on them to replace the main entering the house; I have 100% confidence i the company. Roto-Rooter flushed my troubles down the drain! Lol!
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