This was the absolute worst experience with a business that I ever had. This dirty unkept place charged me $1297.00 to repair my jeep trans. Anthony (SAM) told me when I came to pick it up that my vibration was not the trans but it was the driveshaft. So essentially he charged me 1297.00 dollars and did not fix anything at all. I had to return my jeep back to this place. He told when they went through it again that the shift fork was worn out, but he could not find the part anywhere in the metrpplex. So, on my own time I found this part, paid for this part, and delivered this part. They attempted to repair my jeep again after I delivered them the part. I picked up my jeep and it seemed to be repaired. Everything was alright for about three weeks, and that vibration returned again. Anthony had to send my jeep to another shop because he (American Transmission) did not know how to fix the trans. He claimed the other shop could not find a problem with it. Anthony then tried to charge me for having to take my jeep elsewhere while the trans. was under warranty. For the fourth and final time on me returning to American Transmission he said that my trans. was fixed so I left with my jeep with the same problem and 1297.00 out of my pocket.
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