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Awful Customer Service; Dishonest Practices - Review by citysearch c | Gringer Sales & Service

Gringer Sales & Service

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Awful Customer Service; Dishonest Practices 11/25/2011

I would avoid doing business with these people if at all possible. This really should be 0 stars, not 1. I purchased a $50 Groupon-type coupon for a small appliance. I called the store and asked if they were in stock and they said yes, we have lots of them. When we go to the store the first thing the sales woman said was that, you know these are not in stock. So I said, Gosh I called and was told they were in stock. Rather than apologize, she said, well, I didn't tell you that. So then I presented the coupon and she said they would not honor it, citing company policy. The coupon had no restrictions, whatsoever. I called the owner several days later, and he apologized profusely and said, please send me the coupon I will send you a check for the cost of the coupon. So I did so, but months and have gone by with no check. Obviously he wanted me to send him the coupon so he could destroy it. Hey, they outsmarted me. These are not honest people. more
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