I had the same experience with Southwest Management. DON'T BOTHER, HORRIBLE, UNPROFESSIONAL, RUDE, LOW LIFES. Our house burned down and our insurance company put us in one of the Southwest Management full furnished homes. 8804 Cortile. We were still in a state of shock from our house just burning down and was so glad to have a place to stay we did not even care that there were holes in the wall in the upstairs bedroom behind the door and in several walls, cigarrette burned carpet, kneife slit in wall downstairs by fireplace (very obvious). The sinks were clogged, toilet seats worn and dirty, carpets dirty, water filter broken, air filters clogged and dirty. When we went to look at the house to accept it the manager's husband cracked jokes about our house burning down to us which was totally unprofessional to begin with. The refrigerator broke down 3 times and ruined all of our food all 3 times. Michele said she would pay for the food which was nice (we thought) but as we had to keep calling her about the fridge and other issues she began to get an attitude and finally did not call us back. She was a rea b*%ch!!! So now we are getting an attitude and dealing with the loss of our home and all of our personal things with it. We had nothing and the insurance company was very understanding and great except for the company they chose to do business with to put their insured claimed clients in. Now when we moved in to this palace in July (while our house was being rebuilt) we also had to kill scorpions and spiders constantly until November 25th when we moved out! Scorpions running around the livingroom floor. She ignored us on this as well. On the 2nd or 3rd day of our arrival in this palace we had to ask for the carpet to be cleaned because it was sooo dirty. As the lady responsible for the cleaning (Lee was her name) was there my wife showed her the kneife hole in the wall 5 feet away and the holes in the wall upstairs. When we moved out in mid Nov she claims she never saw the kneife hole and the ones upstars and her and Michele called us liars. We mentioned that the district attourney stopped by looking for thr previous tenants and had a warrant out for one of the for domestic violence. Obvious now where the kneife hole and other holes came from. They still said no one working for them ever saw any of the damage and that we could have burned down the house due to the cigarrette burns in the upstairs bedroom my son occupied. More fire jokes from lowlifes again. Naturally since my son was in that room they assume that he did all of that and that we didnt know. My sister visited us on day 3 and saw all damage and said to call but we trusted Lee and Michele and did not know they were running a scam. Now after reading these other comments we know southwest management of Las Vegas is running a scam to keep deposits. 750.00 given to them by our insurance company. Michele keeps sending texts to my wife saying we almost burned down the house, and they are going to have to pay to replace all the carpet and so on bla bla bla. So now you know...DO NOT GO NEAR THESE SCAMMERS!!!! They leave damage intentionally so they can keep your deposit!!!
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