This company has the worst customer service ever. They never picked up my mother so, she missed her bus to my home in New York. She is spending Thanksgiving alone and our family is spending Thanksgiving without Grandma. What is worse, when she called to find out why they were late, the young woman was very rude and told her they don't guarantee that they will pick you up on time. But, they never showed up at all. Also, they should tell customers that they do not guarantee service. That way people could make other arrangements. DO NOT USE THIS COMPANY. You would be better off using the neighborhood jitney service.
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