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Bad Service...No Idea What They're Doing! - Review by citysearch c | Sushi Hai

Sushi Hai

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Bad Service...No Idea What They're Doing! 11/19/2011

Maybe this is the place to go during the week but definitely not the weekend...nor if you have a party over 4!! There were 14 of us...split into three tabs by the waitress. My friend and I ordered a California roll, Philadelphia roll, and spicy tuna roll. In addition we had two drinks each...vodka tonic and stella. It took only a few minutes for our first drink then 10 minutes for our second drink, we waited almost an hour for our order. When our order came it was mixed in with the other two orders (what's the point of splitting the tabs and tables if they were going to get mixed. Not only did my friend and I get to share 1 California roll, we got two pieces each of the spicy tuna and 1 piece each of the Philly roll! When asked how they were going to correct the error, they simply said that the cooks saw one table number for all three orders and mixed it up! We paid over $40 each for one roll each and two drinks!!!! REALLY! The best she could do was discount each of our tabs...but alas...there were items on our tab that weren't even a part of our table! If you can't handle large groups...go to Denny's they'll teach your company a few things about larger orders and multiple tabs! Seriously! more
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