Awful experience, and I will NEVER use this company again. If you decide to use it, and I do NOT recommend it, be sure to get an EXACT price prior to having a technician come out to your house. Do NOT assume you will be quoted the boldly posted price in the Craigslist advertisement. By the way, the credit card machine was broken on the day I hired this company. They did not tell me that before the technician arrived either, but the Craigslist ad displayed the Visa logo. Perhaps this company should be known as "Upsale Carpet and Cleaning Services."
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