I had a second appointment at the Aveda Institute (Austin) for dimensional color on 11/17/11. The student who took care of me was Valerie S. By making sure she had her teacher's input when she was unsure of something, and by telling her teacher what I'd explained I wanted -- the combination of communication and the determination to get it right resulted in color I'm delighted with! (That was not the case in my very first visit to Aveda about two months prior. The highlights were far more subdued than what I'd shown student and teacher that I wanted.) Valerie was completely committed to making sure I had a great result, and showed a confidence overall that I appreciated in her comfort level in general with doing what she is doing. Valerie gave me a couple of great tips re: closing of hair shaft, and mentioned a couple of technical topics that made me think she must be one of your top students. I'll see her again on 1/5/12! -- Sassy 50-something
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