this is my 2nd time to have a hair cut from the institute. Overall I am pleased, my biggest concern is the amount of time it takes to get a hair cut and my hair wasn't "styled" when I left. It was about 3 hours and I left with a hair cut, but it didn't look like the picture that I had brought. The cut was fine, I just expected to leave with it styled with a hot iron etc. especially after 3 hours. I know that your stylists will get faster and perhaps in a couple of months that same stylist would be able to do more and I would leave fully "styled".
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