The customer service here has gotten worse and worse as time has gone on. The lady behind the counter that "helped" didn't even smile and when the main door was locked and I couldn't get she rolled her eyes in annoyance with me bc I didn't know I used the wrong door. That is not how you treat ppl! They call themselves the "Aveda" institute but don't ever partipate in any Aveda pure privilege giveaways. Using their name when convenient and not when it benefits customers What a waste!
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