Wow, these other reviews are pretty bad. I have never bought large items at this store, so I will just speak about the small items--e.g., iPod nano, iPhone case--that I have bought there. These items don't really require a lot of service... A customer service rep greeted us, asked if we needed help, and then retrieved the items for us and checked us out with no problems. We have browsed their TVs and computers but never bought such large items there.
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