This is the worst of the worst businesses to deal with, they are slow have a terrible phone system designed to not answer calls unless they want to and they are terrible about returning calls!!!!!!!
They were asked to identify the problem only and provide communication back to us, instead they identified the problem which was an unplugged wire then told us the hard drive was wiped.
The hard drive was wiped because they were the ones who wiped it!! When we wanted the computer back they argued with us saying we asked for the problem to be fixed and charged us an extra 59 dollars on top of the 79 dollars which we had to pay to get the machine back. So we got it back with a wiped hard drive and the power wire plugged in on the motherboard, which was the only problem to begin with!
These people wiped the hard drive then wanted our windows key to reinstall windows so they could make more money then held our computer hostage for payment for a repair to reinstall windows when they did not do that service, they are the worst kind of rip off artists!!!!!!!!!!!!!!!
more