My moving experience with Dumbo Moving + Storage was the worst moving experience of my life. My job was a big one for them and I hired them based on a reputation for care with packing and moving fragile items. The packing was a joke. Just trying to get boxes in the sizes I requested was an ordeal. The ownwer told me that ""that's not a big part of what we do"" - then why do you offer boxes and packing services on your web site? They broke lamps, shattering glass on more than one and smashing (and fracturing) the metal base of another. The side of my toaster oven was even bashed in. Photos available of all damage. My house was moved in two large trucks. The two clowns in the first truck unloaded all the boxes before the furniture and rugs were delivered, leaving the rest of us to try to work the furniture and rugs in and around a maze of cartons. Had those two guys ever done a job bigger than a studio apartment before? It was like hiring your neighbor's not too bright relatives to do the job. Paul offered me $500 off the job which nowhere near covers the damage and aggravation. I would not recommend this company to anyone but especially not for anything more than a very small move. Never saw any paperwork either. I can't help thinking that they must get their friends to write good reviews and post them after my experience. Absolutely horrible. Stay away!
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