I called late Saturday afternoon and received two confirmation calls to inform me the plumber was on the way. Jon Duncan was at my house within less than 2-hours of my call. I needed help installing a new sprayer and hose for the kitchen sink. Jon assessed the problem, told me exactly what he needed to do, and how much I would be charged. Jon was completely upfront and professional. He was knowledgeable and confident. He completely removed the faucet, made repairs, installed the hose and re-installed the faucet. It was not an easy job, but he worked steadily to fix the problem. They aren't the cheapest in town, but I would rather pay more and have the problem fixed. As long as I am in San Antonio, I will call Roto-Rooter next time.
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