My girlfriend had the WORST salon experience ever at Alter Ego Raleigh!!! Not only do they lack coloring skills but she had never been treated so rudely by a salon manager, Stephen Ridolfi, and owner Dana Hunter or by any business for that matter. She wanted strawberry blonde hair blonde highlights and brought a picture of how she wanted to look. The stylist consulted with the manager, Stephen Ridolfi, and he explained what she should do. After processing, it came out a dark, dark brown with no highlights. Stephen was very condescending and told her that after a few washes it would be the color she wanted. She wasn't pleased and wasn't leaving until it was right. He then instructed Hannah again on how to fix the color, but was extremely rude to me the entire time. After my second process it looked exactly the same
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