I WOULD GIVE IT 0/5 STARS IF I COULD! NEVER BUY HERE. THEY ARE A DISGRACE. UNETHICAL...RUDE..
I have NEVER been treated so poorly by a car dealership... EVER!!
I went to buy a new car at Tacoma Dodge. They didn't have the car I wanted, which is okay because I am open to look around at what else is out there. They had me and my husband test drive a car that we all knew was out of our price range (even the sales woman, Laura). When it came down to talk, we re-told them what our price range was. My dad is the buyer of the car as he was trading his car in. When we told them the car was going to be for me and my husband, but in my dads name, all of the sudden, Laura and her Manager, said we were trying to do an illegal loan--that I cannot pay for the car as long as it is in his name. OK--we weren't trying to do anything illegal. Plus, if I live with my dad, the particular loan they were talking about, isn't illegal. And I am not about to move when I am due in 1 week!! Yes, I am 9 months pregnant!! NEVER did they ask me if I wanted to co-sign on the deal, or even if my husband wanted to co-sign. Me and my husband both have good credit, we could have easily co-signed. They didn't ask us anything at all. We were prepared to make a deal that day... we had a car trade-in plus a cash down deposit. They never asked us how they could get around an ""illegal"" deal. My dad talked to the manager and asked: shouldn't you ask us about our options since we aren't trying to do anything illegal. He said NO I don't need to help you at all, I have 5 other paying customers here that I am working with.. NOT YOU. At this point, I was so offended that I walked out. How dare they treat us like that. We are nice people, only looking for a new car. I work with the handicapped and I am a coach and mentor to teens. I am not a bad person. They made me feel like a criminal. I have never been accused of that in my life! I believe they couldn't make the numbers work. And instead of trying to work things out, they made up a crazy story and tried to make us look like the bad guys.
Also, Laura (who was selling us the car) had no idea what she was doing. She didn't know anything about cars... PERIOD. I knew more than here. She was also freaking out when we were driving, when we weren't even going fast!! I can understand if we were having some fun with the car, which is was a HEMI charger.. but we were driving it so conservatively.
Avoid this dealership at all costs. They boasted to my dad that they didn't need us to buy a car because they already sold 300 cars that month.
If you want friendly, you don't need to go here. If you want to get ripped off, then definitely go here.
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