We have older (almost 15 year old) berber carpet. We have had the competitors out here before numerous times. After reading online that actual steam cleaning (not hot water) is the best way to go, I tracked down Oops, and decided to use them.
While it was expensive (due to extensive staining), they did an absolutely tremendous job. I am doing thin review about 5 weeks after the cleaning was done, and it still looks great. Previous carpet cleaners left the carpet looking terrible just a couple of days after the cleaning.
I will definitely use them again. The only reason I took away one star was becuase they were expensive, but the work they did was excellent.
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