I wish I could just give half of a star...They really need to warn people about how HORRIBLE the traffic is and how slow they are getting everyone into the venue. I left with more than a sufficient amount of time before the show (Incubus) was supposed to start, ended up sitting in traffic for OVER 2 and a half hours, and missed seeing Young the Giant (which was who I was mainly going to see). They need a better system for getting people into parking because that was ridiculous. I have never been to a concert that has been that slow and backed up just getting into the venue! At least provide people with proper warning about the horrendous traffic on the web site, or fix how you handle the crowd. I saw comments prior to mine complaining about 30 min to get into the parking??? Yeah, not near as bad as the TWO HOURS I was in traffic for parking...that was completely unacceptable for the money that I paid for concert tickets and parking!
The Backyard also does not provide an email address or anywhere to leave comments or concerts about their venue. On facebook they are known to delete all of the negative feedback without responding. I believe that it is very important for a ""business"" to have room for feedback and pay attention to it's customers, especially for improvement. The Backyard needs to get its issues fixed and needs to care more about the people who support them (aka-customers). DON'T GO TO THE BACKYARD...you will be filled with disappointment.
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