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Bait & Switch - Review by citysearch c | Joffe MediCenter

Joffe MediCenter

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Bait & Switch 10/24/2011

I called and scheduled an appointment for a LASIK eye exam for 2pm on Wednesday, September 29th. I showed early, completed the paperwork and began the testing to see if I would be considered for LASIK surgery (I am a ""great candidate""). Before the LASIK exam began, I clearly stated that I was there in response to the promotion in the Eugene Weekly advertising $495/eye LASIK surgery. After the testing was completed, the doctor (who was really nice) told me that the price of the procedure is $1,195/eye, to which I responded that I was only there for the promotional $495/eye price. She said that I wouldn't be able to get that price unless I scheduled the procedure on Friday, which I couldn't do because I need to not wear contacts for six days prior the surgery. So I left feeling like Joffe Medi-Center had wasted an hour and a half of my time testing, poking at and dilating my eyes (which really sucks, by the way). I'm a bicyclist and even got a Zipcar so I could make our scheduled appointment. I also left feeling like maybe I read the ad wrong. I took another look at the half-page ad in the Eugene Weekly (Volume 12, Issue 18 - Sept. 22-28) just a moment ago and in large, bold text it says, ""Hurry! Call now for details! ACT BY OCT 31ST!"" and is repeated in the footer of the ad. I acted on the ad by not only calling to schedule an appointment, but by coming in to get the LASIK eye exam. I would like to schedule the LASIK procedure at the advertised rate of $495 and eye. ----- The above is an email I sent to Joffe Medi-Center in hopes they would come around and give me the advertised rate. They responded by saying that they were sorry I didn't qualify for the $495/eye price, while the doctor said that I did qualify, but just couldn't schedule on Friday. more
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